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    • January/February 2025

    Joseph Bruce
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    Smart planning can help operators identify opportunities for improvement and position their shops for ongoing success.
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    mechanic_learning
    Emily Kline
    Jan. 27, 2025
    Shop owners see common queries as an opportunity to further educate themselves and their customers.
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    Scott Hempy
    Jan. 24, 2025
    Customers notice when team members go the extra mile to improve their guest experience.
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    Right to Repair
    Kacey Frederick
    Jan. 21, 2025
    Tim Winkeler, CEO of VIP Tires & Service, shares how he’s addressing the concerns of independent shops in a working group for R2R’s implementation.

    More content from January/February 2025

    Kacey Frederick
    Kacey Frederick
    Kacey Frederick
    Jan. 17, 2025
    After years of helping service chains improve their stores, Will Helton has taken over a well-known quick lube in Arkansas alongside his wife, Bernadette Helton.
    964295649 | NVB Stocker | Adobe Stock
    tools
    Enid Burns
    Jan. 15, 2025
    Core equipment essentials help improve efficiencies in the shop and can increase car count.
    Alex Comstock
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    Kacey Frederick
    Jan. 13, 2025
    This business has been on a roll, going from one successful Duluth, Minnesota, location to launching another in nearby Superior, Wisconsin.
    379926126 | Miha Creative | Adobe Stock
    proactive
    Adam Tatum
    Jan. 10, 2025
    Being proactive through strategic planning and risk management can set operators on a path to success.
    436354825 | phaisarnwong2517 | Adobe Stock
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    Peter Suciu
    Jan. 7, 2025
    As the automotive world moves toward hybrid and electric vehicles, preventative auto maintenance shops should think about doing the same.
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    coupon
    Tom Valentino
    Jan. 3, 2025
    Customers are drawn in by discounts through coupons and other promotional programs.