Shop Life

A retired Army National Guard officer, Garland Moore found the active, challenging career he needed in the SpeeDee Oil Change & Auto Service brand.

Keeping customers informed during visits can help drive them to keep coming back.

Our words have an impact on our guests. Choose them wisely to help create a positive experience.

An aging facility has been rejuvenated since being taken over by new ownership in 2019.

Get some time in your day back by separating your most pressing tasks from those that can be delegated, delayed, or outright eliminated.

Language in Tiguan owners' manuals calling for tie-in brand service requirement prohibited by law is at the crux of class action lawsuit.

From the time he was a teen in high school, Robert Bookout knew he wanted his own service station. Now, the 70-year-old shop owner has only continued to provide for the community...

From earning customers’ trust to understanding the nuances of specialty parts, being a successful quick lube technician requires a diverse skill set.

From writing copy to analyzing financial data, large language model programs such as ChatGPT can help quick lube shops.