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Latest News

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The recall impacts Ford Focus models from 2012 to 2018, where a stuck open canister purge valve may lead to engine stalling and warning lights.
June 16, 2026
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Express Oil Change & Tire Engineers is expanding its footprint with new stores in Fairhope, Alabama, and Port Wentworth, Georgia.
June 16, 2026
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CEO Danny Rivera emphasized the company's focus on scaling Take 5, generating steady cash flow, and deleveraging toward a 3x net leverage target.
June 15, 2026
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Survey results emphasize the continued demand for instructor-led, hands-on training environments, reflecting technicians' preference for classroom sessions combined with workshop...
June 11, 2026

Podcasts

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Sponsored
The NOLN Podcast
Increasing average repair orders starts with consistency, communication, and preparation. In this episode of the NOLN Podcast, Matt Shaw, Vice President of Sales at Mighty Auto...
June 15, 2026
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The NOLN Podcast
A Grease Monkey with four shops in Washington state explains how implementing an online scheduling platform has helped increase sales at all of his locations.
June 4, 2026
Real Time Feedback and the Rider Group
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The NOLN Podcast
Learn how having a proactive customer engagement strategy can boost retention, improve online ratings, and ultimately drive more revenue for your shop.
May 28, 2026
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The NOLN Podcast
Cybersecurity leaders offer guidance for how quick lube operators can protect sensitive data and minimize the damage of cyberattacks.
May 21, 2026

Featured Stories

Jiffy Lube, Take 5, NOLN archives
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Two pioneer brands in the fast maintenance industry explain how their shops have evolved with the times
April 28, 2026
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As NOLN celebrates four decades of covering the fast oil change business, leaders reflect on how an industry guided by core people-first principles has adapted to emerging trends...
April 1, 2026
Photo by Dan Iott
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In the competitive landscape of the quick lube industry, discovering what differentiates your business from other shops can be the key to getting ahead of the pack.
March 27, 2026
Stonebriar Auto Services
Steve Isom, Stonebriar Auto Services
Quick lube operators who have successfully built large portfolios through new construction and acquisitions of existing shops share insights on what it takes to grow.
Feb. 25, 2026

Finance + Operations

Scrapbook by Adobe Stock / Photos by: Mandy Glueck, Gulianna Hudson, Amber Black Photography, Lavana Howard/vanna d. photography, and Matthew Warman
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Two-thirds of owners who participated in the 2026 NOLN Operator Survey say they employ family members at their shops.
June 3, 2026
Ken Blaze
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For lube techs, both compensation and hours worked per week are up from a decade ago, according to data from the NOLN Operator Survey.
May 5, 2026
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Bundling quick maintenance services creates value for guests and builds loyalty to your shop.
April 21, 2026
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Faced with NIMBY—“Not in My Back Yard”—sentiment from officials in Charlotte, North Carolina, Valvoline Instant Oil Change ultimately gained approval through constructive dialogue...
April 14, 2026

Human Resources

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Good help is hard to find, but making sure an applicant’s traits meet the role is even harder.
Feb. 18, 2026
Tanner Canfield
Tanner Canfield
Quick lube operators can get fresh perspectives by hiring candidates whose work experience comes from outside the quick lube industry to key leadership roles.
Jan. 19, 2026
Chuck Simikian
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HR expert Chuck Simikian explains why building a healthy workplace culture is vital, and he offers advice on how shop owners can keep their employees engaged.
Oct. 20, 2025
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Hiring an administrator can free up managers to get back to focusing on big-picture tasks.
Aug. 11, 2025

Customer Service

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Simple tactics for handling crises can help protect your shop's reputation.
May 20, 2026
Tom Valentino
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Shops must walk a fine line when selling add-on services, offering only what the customer already needs to avoid it being seen as a transparent cash grab.
April 10, 2026
Nestor Gutierrez
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Nestor Gutierrez, CEO of Rancho Express Lube in Rancho Cucamonga, California, says retaining customers comes down to how you treat them and their vehicles.
Feb. 23, 2026
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A relationship-driven model built on transparency can dispel stigmas and keep customers coming back to quick lube shops.
Nov. 26, 2025

Leadership

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On an episode of the NOLN Podcast’s Endeavor to Discover series, Chris Messer, Mike Jones, and Sharp Auto Body President Louis Sharp explained why leadership and person growth...
June 8, 2026
Shop4D
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Leadership management training expert David Rogers, co-founder of Auto Profit Masters and Shop4D, shares insights on identifying and training potential shop managers.
April 29, 2026
Brice Perkins
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Since rising to the role of location manager at The Lube Center in Gambrills, Maryland, the shop’s annual sales, ticket averages, and customer satisfaction scores have soared ...
Aug. 25, 2025
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Although the transfer of ownership of a Maryland shop was accelerated by the unexpected passing of its owner, smart planning made the transfer relatively seamless.
Aug. 18, 2025

Learning Resources

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Sponsored
Every oil change business runs on speed, service, and trust. But even the best-run shops face operational blind spots, especially when you’re juggling multiple bays, high volumes...
May 21, 2026
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Sponsored
Confidence in your engine oil isn’t optional—it’s essential. In this session, the American Petroleum Institute reveals how the AMAP program verifies oil quality in the field and...
June 17, 2026
Valvoline
Sponsored
Discover how Valvoline’s Restore & Protect is revolutionizing the motor oil industry with innovative technology that cleans engines and drives business growth. Learn to leverage...
Nov. 12, 2024