Endeavor Business Media
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Representatives from Neighborhood Tire Pros in Atlanta discuss leadership, courage, and how a business that faced hard times was revived and now thrives.
Jodi and Ron Gathercole
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Stonebriar Auto Services
Steve Isom, Stonebriar Auto Services
Photo: 196356764 © Monkey Business Images | Dreamstime.com
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Photo by Jim Schmid
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Latest News

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Rick Murphy, a seasoned quick lube industry veteran, has acquired seven Jiffy Lube locations in Arkansas, marking a significant expansion for Auto Center Enterprises and strengthening...
Feb. 26, 2026
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This four-day automotive women’s retreat in Gatlinburg will offer an opportunity for women in the industry to rest, network, and develop leadership skills.
Feb. 26, 2026
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The proposed Take 5 Oil Change in Homosassa, Florida, has been paused by local officials due to its location within a Coastal High Hazard Area, raising concerns about flood risks...
Feb. 25, 2026
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The new GES program aims to equip franchisees, managers, and technicians with skills to deliver a seamless, transparent, and engaging customer experience, with success measured...
Feb. 24, 2026

Podcasts

Photos by Tom Valentino
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Representatives from PAMA and the Auto Care Association explain what iFLEX's move will mean for show attendees.
Feb. 19, 2026
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Quick lube operators in New Jersey and Missouri share insights into what it takes to make their shops work with small teams.
Feb. 16, 2026
Take 5
Take 5 - Tim Austin podcast
Take 5 President Tim Austin reflects on the opening of the company's 500th franchise location and discusses what Take 5 looks for in potential new sites and franchisees.
Feb. 5, 2026
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Representatives for national distributors who serve the automotive industry say new motor oil formulations offer improved efficiency and longer drain intervals, but come with ...
Jan. 27, 2026

Featured Stories

Ben Kaatz
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Quick lube operators explain how they decide on their top goals for a new year and develop plans to achieve them.
Jan. 30, 2026
Foxx Media
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Victory Lane Quick Oil Change franchisee Amanda Saraiva and Shell Rapid Lube owner Charlie Pobanz share how they found their footing as leaders in quick lube—and that other women...
June 27, 2025
Giulianna Hudson
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Quick lube operators leverage their standing in their local communities to help those in need through various initiatives.
May 23, 2025
Michael Marcinko
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Keeping customers informed during visits can help drive them to keep coming back.
March 24, 2025

Finance + Operations

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Tax prep
While a good accountant can help make the tax process bearable, there are tasks for new owners and operators to tackle to ensure a smooth ride each year and throughout every tax...
Jan. 20, 2026
Tanner Canfield
Tanner Canfield
Quick lube operators can get fresh perspectives by hiring candidates whose work experience comes from outside the quick lube industry to key leadership roles.
Jan. 19, 2026
Valvoline Inc.
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Quick lube brands must navigate local requirements and adjust facility plans accordingly when constructing new shops.
Jan. 13, 2026
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While more than half of quick lube customers across the U.S. spend more than $100 per visit on average, costs can vary significantly by region.
Jan. 7, 2026

Human Resources

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Good help is hard to find, but making sure an applicant’s traits meet the role is even harder.
Feb. 18, 2026
Chuck Simikian
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HR expert Chuck Simikian explains why building a healthy workplace culture is vital, and he offers advice on how shop owners can keep their employees engaged.
Oct. 20, 2025
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Hiring an administrator can free up managers to get back to focusing on big-picture tasks.
Aug. 11, 2025
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Succession planning
David Rogers, CEO of Auto Profit Masters and Automated Marketing Group, shares how he’s managed to run multiple auto businesses remotely—and how it’s benefited both him and his...
July 29, 2025

Customer Service

Nestor Gutierrez
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Nestor Gutierrez, CEO of Rancho Express Lube in Rancho Cucamonga, California, says retaining customers comes down to how you treat them and their vehicles.
Feb. 23, 2026
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A relationship-driven model built on transparency can dispel stigmas and keep customers coming back to quick lube shops.
Nov. 26, 2025
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Quick lube operators weigh in on the average bay time for customer visits to their shops.
Oct. 6, 2025
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Quick lubes can identify potential issues with courtesy checks of tire pressure, tread wear, and visual evidence of defects.
Sept. 24, 2025

Leadership

Brice Perkins
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Since rising to the role of location manager at The Lube Center in Gambrills, Maryland, the shop’s annual sales, ticket averages, and customer satisfaction scores have soared ...
Aug. 25, 2025
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Although the transfer of ownership of a Maryland shop was accelerated by the unexpected passing of its owner, smart planning made the transfer relatively seamless.
Aug. 18, 2025
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Understanding the hallmarks of effective leadership can help you get the most out of your team.
Dec. 26, 2024
Headshots (left to right) courtesy of: Scott Hempy, Joanna Johnson, Lenny Saucier, and Adam Tatum
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Our columnists covered a wide array of topics this year, from preventative maintenance tools to operational strategies.
Dec. 23, 2024

Learning Resources

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Sponsored
Learn how leveraging marketing strategies can attract more customers.
March 24, 2025
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Sponsored
To encourage employee retention, quick lube operators must continuously find new ways to encourage loyalty and foster a positive shop culture.
March 24, 2025
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Sponsored
Five steps for a smooth and profitable business transition
March 19, 2025
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Sponsored
Tired of customers roasting your bay time? Stop the slow roll! Download this free guide, "5 Ways to Keep Your Auto Shop Clients From Wanting to Run You Over," and boost turnover...
March 3, 2025