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The NOLN Podcast
Discover the best way to form maintenance schedules for different vehicles and conditions that your team and customers can continually benefit from.
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2026 NOLN Operator Survey 16x9
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Latest News

Highline Warren
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The 1.1 million-square-foot-facility in McDonough, Georgia, is expected to be operational by the end of 2026.
July 16, 2026
Take 5
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Franchisee ClayCon Oil is the owner and operator of new shops in South Carolina and Arizona, while TWO Oil 5 is the franchise partner running a new Alabama location.
July 15, 2026
Take 5 Oil Change
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Doug Zarkin, who joined the company as its first chief marketing officer in July 2025, confirmed on social media he will pursue his next career opportunity.
July 15, 2026
PitCrew
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The decision by Grease Monkey’s largest franchisee follows a successful four-store pilot.
July 14, 2026

Podcasts

Scott Hempy/Oilstop
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The NOLN Podcast
Oilstop CEO Scott Hempy takes a closer look at the topic of a recent column he wrote for NOLN: how operators can maintain their margins even as their costs rise.
July 9, 2026
Matt Shaw
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The NOLN Podcast
Representatives from two leading vendors serving the quick lube industry explain how suppliers provide tailored solutions that help shops grow and adapt to industry shifts.
July 2, 2026
Throttle Muscle
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The NOLN Podcast
Throttle Muscle partner Ellie Pentland explains how consistent training with measurable outcomes drives better team performance for quick lube shops.
June 25, 2026
RBC Capital Markets
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The NOLN Podcast
With a peace agreement expected to be signed this week, RBC Capital Markets analyst Steven Shemesh says the effects of the U.S.-Iran conflict to be felt by quick lube operators...
June 16, 2026

Featured Stories

Dan Kaus and Jenn Bochnowski
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As quick lube marketing has become a sophisticated, technology-driven discipline, its core principles have endured.
June 29, 2026
Atlantic Coast Enterprises
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As more auto service businesses are met with AI tools in the market, NOLN chats with the companies behind two leading platforms about what they seek to offer quick lube shops....
June 26, 2026
Jiffy Lube, Take 5, NOLN archives
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Two pioneer brands in the fast maintenance industry explain how their shops have evolved with the times
April 28, 2026
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As NOLN celebrates four decades of covering the fast oil change business, leaders reflect on how an industry guided by core people-first principles has adapted to emerging trends...
April 1, 2026

Finance + Operations

Scrapbook by Adobe Stock / Photos by: Mandy Glueck, Gulianna Hudson, Amber Black Photography, Lavana Howard/vanna d. photography, and Matthew Warman
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Two-thirds of owners who participated in the 2026 NOLN Operator Survey say they employ family members at their shops.
June 3, 2026
Ken Blaze
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For lube techs, both compensation and hours worked per week are up from a decade ago, according to data from the NOLN Operator Survey.
May 5, 2026
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Bundling quick maintenance services creates value for guests and builds loyalty to your shop.
April 21, 2026
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Faced with NIMBY—“Not in My Back Yard”—sentiment from officials in Charlotte, North Carolina, Valvoline Instant Oil Change ultimately gained approval through constructive dialogue...
April 14, 2026

Human Resources

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Good help is hard to find, but making sure an applicant’s traits meet the role is even harder.
Feb. 18, 2026
Tanner Canfield
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Quick lube operators can get fresh perspectives by hiring candidates whose work experience comes from outside the quick lube industry to key leadership roles.
Jan. 19, 2026
Chuck Simikian
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HR expert Chuck Simikian explains why building a healthy workplace culture is vital, and he offers advice on how shop owners can keep their employees engaged.
Oct. 20, 2025
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Hiring an administrator can free up managers to get back to focusing on big-picture tasks.
Aug. 11, 2025

Customer Service

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Simple tactics for handling crises can help protect your shop's reputation.
May 20, 2026
Tom Valentino
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Shops must walk a fine line when selling add-on services, offering only what the customer already needs to avoid it being seen as a transparent cash grab.
April 10, 2026
Nestor Gutierrez
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Nestor Gutierrez, CEO of Rancho Express Lube in Rancho Cucamonga, California, says retaining customers comes down to how you treat them and their vehicles.
Feb. 23, 2026
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A relationship-driven model built on transparency can dispel stigmas and keep customers coming back to quick lube shops.
Nov. 26, 2025

Leadership

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On an episode of the NOLN Podcast’s Endeavor to Discover series, Chris Messer, Mike Jones, and Sharp Auto Body President Louis Sharp explained why leadership and person growth...
June 8, 2026
Shop4D
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Leadership management training expert David Rogers, co-founder of Auto Profit Masters and Shop4D, shares insights on identifying and training potential shop managers.
April 29, 2026
Brice Perkins
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Since rising to the role of location manager at The Lube Center in Gambrills, Maryland, the shop’s annual sales, ticket averages, and customer satisfaction scores have soared ...
Aug. 25, 2025
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Although the transfer of ownership of a Maryland shop was accelerated by the unexpected passing of its owner, smart planning made the transfer relatively seamless.
Aug. 18, 2025

Learning Resources

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Sponsored
Every oil change business runs on speed, service, and trust. But even the best-run shops face operational blind spots, especially when you’re juggling multiple bays, high volumes...
May 21, 2026
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Sponsored
Confidence in your engine oil isn’t optional—it’s essential. In this session, the American Petroleum Institute reveals how the AMAP program verifies oil quality in the field and...
June 17, 2026
Valvoline
Sponsored
Discover how Valvoline’s Restore & Protect is revolutionizing the motor oil industry with innovative technology that cleans engines and drives business growth. Learn to leverage...
Nov. 12, 2024