Tom Valentino
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As the fast oil change industry matures, the average tenure for quick lube facility managers and lube techs is increasing.
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Photos courtesy Solid Start/True Brand
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The NOLN Podcast
NOLN 40th anniversary logo by Endeavor | Background by Adobe Stock | Mighty Auto Parts and Solid Start/True Brand logos via respective companies
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Latest News

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Recipients of the 2026 Next Step Scholarship will attend Auto Care Connect in Atlanta, engaging in up to 25 meetings and connecting with over 450 industry veterans during the ...
April 8, 2026
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Located at 806 W Market St, the Tiffin store is strategically positioned nearby Tiffin University and Heidelberg University to serve students, commuters, and local residents.
April 7, 2026
AirSept
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Aaron Becker, president of AirSept, has been re-elected as chairman of the Mobile Air Climate Systems Association for 2026.
April 7, 2026
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This year's ASE World Class Technicians represent diverse experience levels and industry roles, from independent shops to fleet operations.
April 6, 2026

Podcasts

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The NOLN Podcast
Even when business is running smoothly, it is still worth evaluating the services offered to customers to determine what is working and where a shop might find better efficiency...
March 30, 2026
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The NOLN Podcast
FullSpeed Automotive’s director of training and development shares insights on how the company has revitalized its training program to improve the guest experience at its 900-...
March 19, 2026
Photos courtesy Valvoline Instant Oil Change
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The NOLN Podcast
From traffic concerns to cultural considerations, quick lube brands must navigate local requirements and adjust facility plans accordingly when constructing new shops.
March 16, 2026
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The NOLN Podcast
Learn strategies for motivating your team members and aligning their personal goals with those of your shop.
March 5, 2026

Featured Stories

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As NOLN celebrates four decades of covering the fast oil change business, leaders reflect on how an industry guided by core people-first principles has adapted to emerging trends...
April 1, 2026
Photo by Dan Iott
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In the competitive landscape of the quick lube industry, discovering what differentiates your business from other shops can be the key to getting ahead of the pack.
March 27, 2026
Stonebriar Auto Services
Steve Isom, Stonebriar Auto Services
Quick lube operators who have successfully built large portfolios through new construction and acquisitions of existing shops share insights on what it takes to grow.
Feb. 25, 2026
Ben Kaatz
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Quick lube operators explain how they decide on their top goals for a new year and develop plans to achieve them.
Jan. 30, 2026

Finance + Operations

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In an increasingly always-on world, Maxi-Lube in Griffin, Georgia, is sticking to its six-days-a-week schedule, and the decision is paying off.
March 11, 2026
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Tax prep
While a good accountant can help make the tax process bearable, there are tasks for new owners and operators to tackle to ensure a smooth ride each year and throughout every tax...
Jan. 20, 2026
Tanner Canfield
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Quick lube operators can get fresh perspectives by hiring candidates whose work experience comes from outside the quick lube industry to key leadership roles.
Jan. 19, 2026
Valvoline Inc.
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Quick lube brands must navigate local requirements and adjust facility plans accordingly when constructing new shops.
Jan. 13, 2026

Human Resources

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Good help is hard to find, but making sure an applicant’s traits meet the role is even harder.
Feb. 18, 2026
Chuck Simikian
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HR expert Chuck Simikian explains why building a healthy workplace culture is vital, and he offers advice on how shop owners can keep their employees engaged.
Oct. 20, 2025
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Hiring an administrator can free up managers to get back to focusing on big-picture tasks.
Aug. 11, 2025
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Succession planning
David Rogers, CEO of Auto Profit Masters and Automated Marketing Group, shares how he’s managed to run multiple auto businesses remotely—and how it’s benefited both him and his...
July 29, 2025

Customer Service

Nestor Gutierrez
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Nestor Gutierrez, CEO of Rancho Express Lube in Rancho Cucamonga, California, says retaining customers comes down to how you treat them and their vehicles.
Feb. 23, 2026
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A relationship-driven model built on transparency can dispel stigmas and keep customers coming back to quick lube shops.
Nov. 26, 2025
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Driver checking time
Quick lube operators weigh in on the average bay time for customer visits to their shops.
Oct. 6, 2025
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Quick lubes can identify potential issues with courtesy checks of tire pressure, tread wear, and visual evidence of defects.
Sept. 24, 2025

Leadership

Brice Perkins
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Since rising to the role of location manager at The Lube Center in Gambrills, Maryland, the shop’s annual sales, ticket averages, and customer satisfaction scores have soared ...
Aug. 25, 2025
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Although the transfer of ownership of a Maryland shop was accelerated by the unexpected passing of its owner, smart planning made the transfer relatively seamless.
Aug. 18, 2025
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The NOLN Podcast
Understanding the hallmarks of effective leadership can help you get the most out of your team.
Dec. 26, 2024
Headshots (left to right) courtesy of: Scott Hempy, Joanna Johnson, Lenny Saucier, and Adam Tatum
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Our columnists covered a wide array of topics this year, from preventative maintenance tools to operational strategies.
Dec. 23, 2024

Learning Resources

Valvoline
Sponsored
Discover how Valvoline’s Restore & Protect is revolutionizing the motor oil industry with innovative technology that cleans engines and drives business growth. Learn to leverage...
Nov. 12, 2024