Carol Badaracco Padgett

Carol Badaracco Padgett is an Atlanta-based writer and NOLN freelance contributor who covers the automotive industry, film and television, architectural design, and other topics for media outlets nationwide. A FOLIO: Eddie Award-winning editor, writer, and copywriter, she is a graduate of the University of Missouri School of Journalism and holds a Master of Arts in communication from Mizzou’s College of Arts & Science. 

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Customer Service

Tech Tools Help Shops Communicate With Customers—and Profit

With its potential to deliver volumes of information in an instant, tech is a prime ally for quick lube operators.
Joseph Bruce
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Finance+Operations

5 Tactics for Running a Rock-Solid Lube Shop in 2025

Smart planning can help operators identify opportunities for improvement and position their shops for ongoing success.
Khanchit Khirisutchalual_GettyImages+
NOLN Nov/Dec
Customer Service

Don’t Let Your Data Leave You in the Dust  

Tips and tools to help find, understand, and keep your customers.
jacoblund_GettyImages
NOLN Nov/Dec
Team Building

The Keys to Promoting Powerful Performers 

An auto industry veteran steers you straight.