• Podcasts

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    Podcasts

    Podcast | Deals, Executive Moves, and Recalls: 8 Recent NOLN Headlines You Might Have Missed

    Tom Valentino
    March 20, 2025
    From Valvoline's big acquisition to Driven Brands' new CEO, catch up on the latest news from NOLN.
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    Podcasts

    Podcast | Good Call: The Art of Serving Customers on the Phone (with David Boyd)

    Tom Valentino
    March 6, 2025
    Inbound Communications founder David Boyd shares best practices for handling incoming calls, serving customers’ needs, and converting routine inquiries into future sales when ...
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    Podcasts

    What to Know When You’re Thinking About Selling (with Jim Parker of The Auto Repair Boss)

    Tom Valentino
    Feb. 20, 2025
    Jim Parker, president of The Auto Repair Boss, offers guidance on how to determine whether the time is right for a quick lube shop operator to sell.
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    Podcasts

    Exploring EV Maintenance Opportunities (with John Forro of Electron John)

    Tom Valentino
    Feb. 6, 2025
    Training professional John Forro provides a crash course for quick lube shop owners looking to add EV maintenance services.
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    Podcasts

    Podcast: Will Right to Repair Bill Reach the Finish Line? (with Justin Cialella of Victory Lane)

    Tom Valentino
    Jan. 23, 2025
    Justin Cialella, president and CEO of Victory Lane and chair of government affairs for PAMA, provides an update on the state of proposed federal right to repair legislation.