Enid Burns

Enid Burns is a writer and editor living in Grosse Pointe, Michigan, and is a freelance contributor to NOLN. She has covered a wide range of topics from video games and consumer electronics to online advertising and business. When living in Manhattan for 20 years she did not own a car, and is often mistaken for that woman who brings her car to the shop and knows nothing. She has learned a great deal from writing for NOLN, but also learns from those shop owners who try to educate her on their services. Enid is a news junkie who spends evenings streaming TV shows and time off on long walks, bike rides, and fiber arts.

Adobe Stock
car_wash
Finance+Operations

Cleaning Up With a Car Wash

March 12, 2025
Adding a car wash to your quick lube location can differentiate your store from nearby competitors.
Adobe Stock
yes_were_open_sign
Finance+Operations

Time is Money in the Shop

Feb. 10, 2025
Every shop can benefit from a tune-up on the hours of operation, which can fluctuate with the season.
964295649 | NVB Stocker | Adobe Stock
tools
Tech+Tools

Case Study: Build Your Shop with Equipment Essentials

Jan. 15, 2025
Core equipment essentials help improve efficiencies in the shop and can increase car count.
Courtesy of Ralph Brand
img_7313
Education+Training

Consistency in the Oil Change Experience

Oct. 1, 2024
Creating a consistent experience helps the team work more efficiently and helps develop a level of service for customers.