Running a Shop

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Columnists

AI Tools Show Potential to Streamline Tasks

Feb. 21, 2025
From writing copy to analyzing financial data, large language model programs such as ChatGPT can help quick lube shops.

Latest from Running a Shop

Bronco Lube
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Human Resources

Quick Lube Q&A: Chad Weisbeck of Bronco Lube

Feb. 17, 2025
Chad Weisbeck, owner of Bronco Lube in South Carolina, shares strategies for developing an efficient and effective onboarding process for new hires.
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Customer Service

Tech Tools Help Shops Communicate With Customers—and Profit

With its potential to deliver volumes of information in an instant, tech is a prime ally for quick lube operators.
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Finance+Operations

Time is Money in the Shop

Feb. 10, 2025
Every shop can benefit from a tune-up on the hours of operation, which can fluctuate with the season.
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Finance+Operations

Tracking Your Tickets

Shop owners share the cost of their average ticket.
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Customer Service

Turn Customer Questions into Learning Moments

Jan. 27, 2025
Shop owners see common queries as an opportunity to further educate themselves and their customers.
Kacey Frederick
Kacey Frederick
Profiles

Grease Pig Lube & Tune: New Venture Brings Couple Back Home

Jan. 17, 2025
After years of helping service chains improve their stores, Will Helton has taken over a well-known quick lube in Arkansas alongside his wife, Bernadette Helton.
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Tech+Tools

Case Study: Build Your Shop with Equipment Essentials

Jan. 15, 2025
Core equipment essentials help improve efficiencies in the shop and can increase car count.
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Columnists

Tatum: 7 Habits of an Effective Lube Manager

Jan. 10, 2025
Being proactive through strategic planning and risk management can set operators on a path to success.
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Customer Service

EV Maintenance: An Opportunity to Get in on Ground Floor

Jan. 7, 2025
As the automotive world moves toward hybrid and electric vehicles, preventative auto maintenance shops should think about doing the same.
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Finance+Operations

What a save!

Jan. 3, 2025
Customers are drawn in by discounts through coupons and other promotional programs.

Headshots (left to right) courtesy of: Scott Hempy, Joanna Johnson, Lenny Saucier, and Adam Tatum
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Courtesy of The Oil Connection
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