Tom Valentino

Tom Valentino is the editor of National Oil and Lube News. A graduate of Ohio University, he has more than two decades of experience in newspapers, public relations and trade magazines, covering everything from high school sports to behavioral health care. Tom’s first vehicle was a 1990 Mazda 626, which he used to deliver pizzas in the summer after graduating high school. Today, he drives a 2019 Jeep Compass, which usually has a trunk full of his daughter’s sports gear. In his spare time, Tom is an avid Cleveland sports fan and a volunteer youth sports coach.

Michael Marcinko
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Feature Stories

Maintaining Communication Makes a Difference

March 24, 2025
Keeping customers informed during visits can help drive them to keep coming back.
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Podcasts

Podcast | Deals, Executive Moves, and Recalls: 8 Recent NOLN Headlines You Might Have Missed

March 20, 2025
From Valvoline's big acquisition to Driven Brands' new CEO, catch up on the latest news from NOLN.
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Podcasts

Podcast | Good Call: The Art of Serving Customers on the Phone (with David Boyd)

March 6, 2025
Inbound Communications founder David Boyd shares best practices for handling incoming calls, serving customers’ needs, and converting routine inquiries into future sales when ...
Ken Blaze
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Feature Stories

Essential Skills for Lube Tech Excellence

Feb. 24, 2025
From earning customers’ trust to understanding the nuances of specialty parts, being a successful quick lube technician requires a diverse skill set.