Emily Kline

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Finance+Operations

The Power of Organized Record Keeping

March 25, 2025
Maintaining an organized record system helps quick lube shops make sure their customers' needs are being met.
Ken Frenchak
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Leadership

Quick Lube Q&A: Ken Frenchak of Valvoline Express Care

March 2, 2025
Ken Frenchak, Valvoline Express Care's general manager, discusses his strategies to run a successful shop.
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Customer Service

Turn Customer Questions into Learning Moments

Jan. 27, 2025
Shop owners see common queries as an opportunity to further educate themselves and their customers.
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Featured Stories

Quick Lube Q&A: Checking in with Our Columnists

Dec. 30, 2024
Get to know more about NOLN contributors Scott Hempy, Adam Tatum, and Joanna Johnson.