• Peter Suciu

    Peter Suciu is Michigan-based writer and NOLN freelance contributor who has contributed to more than four dozen magazines, newspapers and websites. He lives in the land of cars not far from one of Henry Ford's estates.

    Adobe Stock
    conversation_2
    Customer Service

    Have a Way With Words

    Peter Suciu
    March 18, 2025
    For quick lube employees, it's important to know what to say—and when to say less.
    Adobe Stock
    cut_ties
    Leadership

    Address Workplace Drama Head-On

    Peter Suciu
    Feb. 26, 2025
    Handling disgruntled employees means making tough calls—sometimes even cutting ties—to preserve shop morale.
    436354825 | phaisarnwong2517 | Adobe Stock
    ev_plug
    Customer Service

    EV Maintenance: An Opportunity to Get in on Ground Floor

    Peter Suciu
    Jan. 7, 2025
    As the automotive world moves toward hybrid and electric vehicles, preventative auto maintenance shops should think about doing the same.
    Courtesy of The Oil Connection
    upper_management_2
    Leadership

    Setting Job Expectations

    Peter Suciu
    Oct. 1, 2024
    Defining specific responsibilities and managing expectations.