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Shop Look

Another Shop Look: Revisiting Quick Lubes From 2024

Dec. 10, 2024
NOLN wraps up the year highlighting some of the shops we visited throughout 2024.

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Columnists

Johnson: No Plan Means Paying for Someone Else’s Mistakes

Dec. 2, 2024
As repair costs climb, wise service providers prepare for customers with a track record of inadequate maintenance.
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Podcasts

Podcast: A ‘Fast, Friendly, and Simple’ Path to Four Decades in Business (with Mo Khalid of Driven Brands)

Nov. 28, 2024
Mo Khalid, executive vice president and group president of maintenance for Driven Brands, discusses the "fast, friendly, and simple" model that has fueled four decades of success...
Hanna Bubser
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Tech+Tools

Pop-Up Cities: What’s in Store for AAPEX and SEMA Show 2024

Nov. 4, 2024
Hear about what all is planned and what’s new in store for this year’s events from SEMA Vice President of Events Tom Gattuso and AAPEX Director of Shows Jessica Finnerty.
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Podcasts

Podcast: How to Manage Stress, Burnout, and Mental Health Challenges in Business

Oct. 31, 2024
Margaret Light, a licensed marriage and family therapist at Equilibrium Therapy Services P.L.L.C. discusses the impact of stress in the personal and professional life of business...
Maya Isabella Photography
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Featured Stories

Emphasizing Excellence

Oct. 21, 2024
Building a culture that motivates employees and inspires confidence from customers.
Courtesy of The Oil Connection
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Leadership

Setting Job Expectations

Oct. 1, 2024
Defining specific responsibilities and managing expectations.
Courtesy of Benny's Mobil 1 Express Lube
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Shop Look

Shop Look: Benny’s Mobil 1 Express Lube

Oct. 1, 2024
First opening as a car wash in 1951, Benny’s expanded into quick lube 40 years ago and has been committed to improvement ever since.
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Columnists

Johnson: The Two Smartest Free Things to Give Vehicle Maintenance Customers

Sept. 27, 2024
Utilizing resources to boost consumer preventative maintenance practices.
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Podcasts

Podcast: Jeffrey Crafton is the 2024 NOLN Operator of the Year

Sept. 26, 2024
Jeffrey Crafton of Sayle Oil Company joins the show.
Hanna Bubser
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Multimedia

Photos: Victory Lane Quick Oil Change Annual Meeting

Sept. 16, 2024
A photo gallery from some of the happenings at the Victory Lane Quick Oil Change annual meeting in Michigan.