Joanna Johnson

Joanna L. Johnson, Esq., is the President of Johnson Policy Associates, Inc., a firm specializing in federal and state regulation of automotive repair, unfair and deceptive practices, environmental, transportation, competition, and workplace safety. Formerly a partner in the law firm of Harris, Johnson & Stonecipher in Bozeman, Montana, which specialized in federal regulation and legislation, she started her career in Washington, D.C. as in-house counsel for multi-national trade associations. She also created and ran the government affairs program, including the Government Affairs Update, for the Preventative Automotive Maintenance Association (formerly AOCA), serving as general counsel and then government affairs policy advisor for several decades.

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Columnists

Johnson: No Plan Means Paying for Someone Else’s Mistakes

Dec. 2, 2024
As repair costs climb, wise service providers prepare for customers with a track record of inadequate maintenance.
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Columnists

Johnson: The Two Smartest Free Things to Give Vehicle Maintenance Customers

Sept. 27, 2024
Utilizing resources to boost consumer preventative maintenance practices.
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Johnson: Read It or Weep: Automotive Maintenance Providers and Consumers Need Scan Tools - Part 2

July 30, 2024
Navigating diagnostic trouble codes, malfunction indicator lights, and scan tools.
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