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    • April 2025

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    Finance+Operations

    Cost Considerations Stay Top of Mind for Operators

    Tom Valentino
    March 28, 2025
    Economic uncertainties have quick lube operators and their vendors strategizing on ways to keep costs of goods manageable while delivering value to customers.
    Garland Moore
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    Profiles

    A Life of Service: From Army National Guard to SpeeDee Franchise Owner

    Kacey Frederick
    March 26, 2025
    A retired Army National Guard officer, Garland Moore found the active, challenging career he needed in the SpeeDee Oil Change & Auto Service brand.
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    Finance+Operations

    The Power of Organized Record Keeping

    Emily Kline
    March 25, 2025
    Maintaining an organized record system helps quick lube shops make sure their customers' needs are being met.
    Michael Marcinko
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    Feature Stories

    Maintaining Communication Makes a Difference

    Tom Valentino
    March 24, 2025
    Keeping customers informed during visits can help drive them to keep coming back.
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    Columnists

    Hempy: Be Fluent in the 'Language of the Service Center'

    Scott Hempy
    March 21, 2025
    Our words have an impact on our guests. Choose them wisely to help create a positive experience.

    More content from April 2025

    Dale Eesley
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    Shop Look

    Shop Look: Insta-Lube of Omaha, Nebraska

    Kacey Frederick
    March 19, 2025
    An aging facility has been rejuvenated since being taken over by new ownership in 2019.
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    Customer Service

    Have a Way With Words

    Peter Suciu
    March 18, 2025
    For quick lube employees, it's important to know what to say—and when to say less.
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    to_do_list
    Columnists

    Tatum: Clear Time in Your Schedule by Putting First Things First

    Adam Tatum
    March 17, 2025
    Get some time in your day back by separating your most pressing tasks from those that can be delegated, delayed, or outright eliminated.
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    Finance+Operations

    Cleaning Up With a Car Wash

    Enid Burns
    March 12, 2025
    Adding a car wash to your quick lube location can differentiate your store from nearby competitors.
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    Finance+Operations

    More Than an Oil Change

    NOLN Staff Reporters
    March 10, 2025
    Additional services offered by quick lube shops range from replacing engine air filters to repairing rock cracks in windshields.