Running a Shop

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Courtesy of Brittney Passini
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Finance+Operations

Quick Lube Q&A: Brittney Passini of Acuity Insurance

Nov. 25, 2024
Brittney Passini, director of commercial lines product development at Acuity Insurance, outlines crucial components of insurance.

Latest from Running a Shop

Courtesy of Lucas Oil Center
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Finance+Operations

Community Outreach Can Benefit the Business

Oct. 1, 2024
Championing a charity or hosting a giveback drive can have a great effect on your business and community alike.
Courtesy of The Oil Connection
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Leadership

Setting Job Expectations

Oct. 1, 2024
Defining specific responsibilities and managing expectations.
Courtesy of Ralph Brand
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Education+Training

Consistency in the Oil Change Experience

Oct. 1, 2024
Creating a consistent experience helps the team work more efficiently and helps develop a level of service for customers.
Megan Hurt Photography
Customer Service

CPR for Your Shop’s Customer Service

Tips and strategies to make sure your patrons thrive and come back again.
Adobe Stock
Finance+Operations

When Disaster Befalls the Quick Lube

Tailored business disruption insurance coverage can keep operations from stalling.
Courtesy of Stress-Free Auto Care
Sales+Marketing

Building a Household Name

Sept. 3, 2024
Yinon Weiss, founder and CEO of Stress-Free Auto Care, shares how his company is working toward establishing a nationally trusted brand of shops.
Courtesy of Quick Change Oil
Leadership

From Bay to Boss

Developing a career mindset.
Sabrina Hendley
Leadership

Confronting Shop Burnout

Aug. 1, 2024
Success doesn't mean working yourself or your employees to death.
537446982 | ND3000 | GETTY IMAGES
Human Resources

Get Together with Team Bonding Time

Aug. 1, 2024
Prioritize team activities.
1403351687 | Hasan As Ari | Getty Images
Customer Service

Adapting to Customer Trends

Aug. 1, 2024
When customers ask for a service, it's time to consider the expense and training needed to implement it.

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Courtesy of Aleisha Hendricks
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