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November/December 2024
November/December 2024
November/December 2024
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Columnists
Tatum: Moving into a New Year
Adam Tatum
Dec. 2, 2024
What can you do to prepare for success?
Contributed
Profiles
Preserving a Family Legacy
Kacey Frederick
Nov. 29, 2024
With his parents always dreaming of being business owners, Reggie Cunanan shares how he took over what they built and learned to lead.
Nathan Hoogshagen
Featured Stories
Taking a Pulse on Quick Maintenance
Hanna Bubser
Nov. 27, 2024
Understanding where shops stand.
Khanchit Khirisutchalual_GettyImages+
Customer Service
Don’t Let Your Data Leave You in the Dust
Carol Badaracco Padgett
Nov. 25, 2024
Tips and tools to help find, understand, and keep your customers.
jacoblund_GettyImages
Team Building
The Keys to Promoting Powerful Performers
Carol Badaracco Padgett
Nov. 21, 2024
An auto industry veteran steers you straight.
More content from November/December 2024
Andrey Popov_GettyImages+
Finance+Operations
Where Do Gross Sales Go?
Hanna Bubser
Nov. 15, 2024
As goes the quote from the 1996 film “Jerry Maguire,” “Show me the money!”
Finance+Operations
Quick Lube Q&A: Amber Kossak of Solid Start
Emily Kline
Nov. 12, 2024
Amber Kossak, CEO of Solid Start, outlines tips and tricks for building and maintaining shop/vendor relationships.
Dheo Tegar Pratama_GettyImages+
Law
Liability Basics That Can Save Your Business
Carol Badaracco Padgett
Oct. 19, 2024
An automotive defense attorney shares invaluable advice.