Shop Life

Featured

Volkswagen Tiguan is Latest Example of Defect Warning Via Magnuson-Moss Violation

March 3, 2025

Language in Tiguan owners' manuals calling for tie-in brand service requirement prohibited by law is at the crux of class action lawsuit.

Latest from Shop Life

Profiles

Doing What You Love, Taking Care of Others: Bookout’s Tire and Lube

Kacey Frederick

Feb. 27, 2025

From the time he was a teen in high school, Robert Bookout knew he wanted his own service station. Now, the 70-year-old shop owner has only continued to provide for the community...

Profiles

Grease Pig Lube & Tune: New Venture Brings Couple Back Home

Kacey Frederick

Jan. 17, 2025

After years of helping service chains improve their stores, Will Helton has taken over a well-known quick lube in Arkansas alongside his wife, Bernadette Helton.

Shop Look

Shop Look: Auto Ace Express Lube

Kacey Frederick

Jan. 13, 2025

This business has been on a roll, going from one successful Duluth, Minnesota, location to launching another in nearby Superior, Wisconsin.

Columnists

Johnson: No Plan Means Paying for Someone Else’s Mistakes

Joanna Johnson

Dec. 2, 2024

As repair costs climb, wise service providers prepare for customers with a track record of inadequate maintenance.

Shop Look

Shop Look: Benny’s Mobil 1 Express Lube

Kacey Frederick

Oct. 1, 2024

First opening as a car wash in 1951, Benny’s expanded into quick lube 40 years ago and has been committed to improvement ever since.

Columnists

Hempy: Driving Your Car Count

Scott Hempy

Oct. 1, 2024

Taking steps to grow shop car count.

Columnists

Tatum: Harness Your Best Self

Adam Tatum

Oct. 1, 2024

Finding your place in the shop.

Multimedia

Photos: Victory Lane Quick Oil Change Annual Meeting

Hanna Bubser

Sept. 16, 2024

A photo gallery from some of the happenings at the Victory Lane Quick Oil Change annual meeting in Michigan.

Profiles

A Life in Quick Lube: Award Runner-Up Joe Benza

Kacey Frederick

Sept. 3, 2024

For Joe Benza–owner of Carolina Quick Lube and runner-up for this year’s Operator of the Year award–thriving in the auto service field is all he’s ever known.