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  • August 2024

    • August 2024

    1403351687 | Hasan As Ari | Getty Images
    Customer Service

    Adapting to Customer Trends

    Enid Burns
    Aug. 1, 2024
    When customers ask for a service, it's time to consider the expense and training needed to implement it.
    OG Photo and Video
    Shop Look

    Shop Look: Classic Lube of DeLand, Florida

    Emily Kline
    Aug. 1, 2024
    A fresh approach to service and style.
    537446982 | ND3000 | GETTY IMAGES
    Human Resources

    Get Together with Team Bonding Time

    Enid Burns
    Aug. 1, 2024
    Prioritize team activities.
    Adobe Stock
    Columnists

    Tatum: Digging out of The Hole - Part 2

    Adam Tatum
    Aug. 1, 2024
    A continuation of last month’s column about strategies for operational issues.
    Sabrina Hendley
    Leadership

    Confronting Shop Burnout

    Peter Suciu
    Aug. 1, 2024
    Success doesn't mean working yourself or your employees to death.

    More content from August 2024

    Courtesy of Mike Baden
    Tech+Tools

    Uncharted Territory: Meineke’s First Electric Vehicle Service Center

    Kacey Frederick
    Aug. 1, 2024
    Mike Baden, owner of a Meineke in Indian Land, South Carolina, saw an opportunity and went for it.
    Alexander Felice
    Featured Stories

    The Next Chapter

    Hanna Bubser
    Aug. 1, 2024
    Retirement from one career can segue into an opportunity with shop ownership.
    Missy Fant Photography
    Columnists

    Hempy: Sense of Urgency - Putting the 'Quick' Back in Quick Lube

    Scott Hempy
    Aug. 1, 2024
    Implementing thoughtful and efficient service standards.
    Courtesy of Corrine Hudson
    Profiles

    Taking Care of Destiny

    Kacey Frederick
    July 29, 2024
    Moving to America at 14 with nothing but her dog and a knack for mathematics, Corrine Hudson has honed many strengths she now uses to lead Kwik Kar Marsh in Carrollton, Texas....