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October 2023
October 2023
October 2023
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Photo 11614694 © Maksim Toome | Dreamstime.com
Columnists
What Drives Your Business?
Adam Tatum
Oct. 1, 2023
Good KPIs to look into on a regular basis.
Maya Isabella Photography
Shop Look
Shop Look: Lube X-press Eastlake of El Paso, Texas
Hanna Bubser
Oct. 1, 2023
This Texas shop has many eye-catching elements.
Photo 191529929 © Siravit Jarusombat | Dreamstime.com
Human Resources
Benefits That Speak to Generations Y and Z
Carol Badaracco Padgett
Oct. 1, 2023
Get creative and develop benefits that speak to your team.
Photo 13766790 © Wavebreakmedia Ltd | Dreamstime.com
Sales+Marketing
Zoomers on the Road
Kacey Frederick
Oct. 1, 2023
How shops can capture the attention of the younger generation.
Photo 141957670 © Bashta | Dreamstime.com
Finance+Operations
Keeping Your Books ... Better
Carol Badaracco Padgett
Oct. 1, 2023
The importance of proper bookkeeping should not be overlooked.
More content from October 2023
Thomas Lopez
Feature Stories
Today's Service Successes
Hanna Bubser
Oct. 1, 2023
It’s all hands on deck to craft an effective approach to the quick lube business model.
Photo 148993665 © Somnuek Saelim | Dreamstime.com
Columnists
You Need Help
Lenny Saucier
Oct. 1, 2023
A little support goes a long way.
Photo 136472002 © Melpomenem | Dreamstime.com
Tech+Tools
Manufacturing, Engineering, Education: Illinois’ New EV Innovation Hub
Kacey Frederick
Oct. 1, 2023
How an EV compressor manufacturing facility became a center for innovation and careers.
Photo 30458956 © Hongqi Zhang (aka Michael Zhang) | Dreamstime.com
Customer Service
Lubing the Odds of Gaining Customer Feedback
Carol Badaracco Padgett
Sept. 29, 2023
Encourage customer perspective about their shop experience.