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October 2024
October 2024
October 2024
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Maya Isabella Photography
Featured Stories
Emphasizing Excellence
Hanna Bubser
Oct. 21, 2024
Building a culture that motivates employees and inspires confidence from customers.
Courtesy of The Oil Connection
Leadership
Setting Job Expectations
Peter Suciu
Oct. 1, 2024
Defining specific responsibilities and managing expectations.
Courtesy of Benny's Mobil 1 Express Lube
Shop Look
Shop Look: Benny’s Mobil 1 Express Lube
Kacey Frederick
Oct. 1, 2024
First opening as a car wash in 1951, Benny’s expanded into quick lube 40 years ago and has been committed to improvement ever since.
Adobe Stock
Columnists
Hempy: Driving Your Car Count
Scott Hempy
Oct. 1, 2024
Taking steps to grow shop car count.
Courtesy of Lucas Oil Center
Finance+Operations
Community Outreach Can Benefit the Business
Enid Burns
Oct. 1, 2024
Championing a charity or hosting a giveback drive can have a great effect on your business and community alike.
More content from October 2024
Courtesy of Ralph Brand
Education+Training
Consistency in the Oil Change Experience
Enid Burns
Oct. 1, 2024
Creating a consistent experience helps the team work more efficiently and helps develop a level of service for customers.
Adobe Stock
Columnists
Tatum: Harness Your Best Self
Adam Tatum
Oct. 1, 2024
Finding your place in the shop.
Hanna Bubser
Tech+Tools
Pop-Up Cities: What’s in Store for AAPEX and SEMA Show 2024
Kacey Frederick
Oct. 1, 2024
Hear about what all is planned and what’s new in store for this year’s events from SEMA Vice President of Events Tom Gattuso and AAPEX Director of Shows Jessica Finnerty.
