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  • March 2024

    • March 2024

    Illustration 158628704 © Woodhouse84 | Dreamstime.com
    Featured Stories

    Defining Development

    Hanna Bubser
    March 1, 2024
    Establishing a workplace that helps employees succeed.
    Emily Rowe
    Running a Shop

    Lookin’ Good, Inside and Out

    Carol Badaracco Padgett
    March 1, 2024
    Shop aesthetics and heart help keep the car count high.
    Photo 33751202 © Antoniodiaz | Dreamstime.com
    Tech+Tools

    Optimizing Service Offerings

    Hanna Bubser
    March 1, 2024
    AutoSAM is a customer-facing software for shops.
    Millicent Garland
    Profiles

    Getting Jiffy With It

    Kacey Frederick
    March 1, 2024
    Meet Richard Minnick: one of the district managers helping Jiffy Lube’s Stonebriar franchise thrive.
    Courtesy of Justin Krizman
    Running a Shop

    Multi-Shop Ops

    Carol Badaracco Padgett
    March 1, 2024
    Tactics for running more than one quick lube.

    More content from March 2024

    Photo 250596064 © Lertlak Thipchai | Dreamstime.com
    Leadership

    Cleaning Up is Good Business

    Peter Suciu
    March 1, 2024
    An organized and clean shop will be inviting to customers and employees alike.
    Photo 20023734 © Iscatel | Dreamstime.com
    Finance+Operations

    A Whole Different Animal

    Carol Badaracco Padgett
    March 1, 2024
    Five tips for the newcomer quick lube owner.
    Photo 93885728 © Oleggrdinic | Dreamstime.com
    Education+Training

    Quick Lube Q&A: Bill Snow of Rad Air Complete Car Care

    NOLN Staff Reporters
    March 1, 2024
    Bill Snow offers advice for hiring strategies in a shop setting.
    Photo 44934840 © Wayne Mckown | Dreamstime.com
    Columnists

    Tatum: Emergency Services

    Adam Tatum
    March 1, 2024
    What should you do when you have a medical emergency at your shop?