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  • April 2024

    • April 2024

    Photo 159601790 © Andrii Yalanskyi | Dreamstime.com
    Leadership

    Cultivating Employee Goals

    Peter Suciu
    April 1, 2024
    How to be SMART about setting goals.
    River Underwood Photography
    Profiles

    The Shop Owner Brotherhood

    Kacey Frederick
    April 1, 2024
    Shawn Hood made his dream of becoming a business owner a reality when he opened BrotherHood Oil.
    Photo 90925830 | Auto Mechanic Team © Vadimgozhda | Dreamstime.com
    Columnists

    Tatum: Empowering Your Team

    Adam Tatum
    April 1, 2024
    Ways that you can give responsibility to your managers.
    Missy Fant
    Columnists

    Hempy: The Importance of a Mission Statement (Lessons from Larry Dahl)

    Scott Hempy
    April 1, 2024
    In his debut column for NOLN, Oilstop CEO Scott Hempy explains the importance of purpose in service.
    Radiant Reflections Photography
    Customer Service

    Serving Younger Generations as Customers

    Enid Burns
    April 1, 2024
    You don't need to treat younger customers with extra attention, but you do need to assess how much of an explanation of services is required.

    More content from April 2024

    Courtesy of Glenn Ables
    Feature Stories

    The Shop Next Door

    Hanna Bubser
    April 1, 2024
    Shop location involves more than just the physical land.
    Illustration 222605849 © Ernest Akayeu | Dreamstime.com
    Education+Training

    Letting Young Talent Shine

    Kacey Frederick
    April 1, 2024
    Brynn Wimmers wants to see more young women like her enter the automotive field.
    Callie Sain Photography
    Shop Look

    Shop Look: Quick Draw Oil Change of Dodge City, Kansas

    Hanna Bubser
    April 1, 2024
    This Kansas shop has built a community-first brand in a thoughtfully designed shop space.
    Photo 27375598 © Choneschones | Dreamstime.com
    Tech+Tools

    Hands-On Technology

    Peter Suciu
    March 29, 2024
    More than getting the hands dirty.