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Operator of the Year
2024 NOLN Operator Survey Report
Running a Shop
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Abby Patterson
Profiles
This Shop Sought to Keep Heroes Fed During COVID
Abby Patterson
March 15, 2021
When the coronavirus pandemic first hit, small businesses were suffering. Here’s how one shop gave back and helped other local businesses in the process.
Customer Service
Pit Stop: Keys to Digital Retention
Abby Patterson
Feb. 4, 2021
Use these digital marketing tactics to get customers in and keep them coming back for more.
Profiles
Through the Eyes of an Inventor
Abby Patterson
Feb. 2, 2021
One shop operator was tired of becoming the victim of circumstance. His drain plug invention could help eliminate a common tech headache.
Finance+Operations
How to Grow the Business
Abby Patterson
Jan. 26, 2021
Whether you’re a big national brand or a single shop preparing to expand, this is what it takes to create a successful quick lube network.
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