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Latest News

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A burglar entered a Cleveland Heights Take 5 Oil Change on October 3, demanding money and stealing $50 from an employee. Police are collecting DNA evidence and searching for the...
Oct. 16, 2025
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In response to China's export controls set for November 8, the U.S. will stack new tariffs onto existing duties, signaling a tough stance amid ongoing trade negotiations.
Oct. 16, 2025
Courtesy of Costa Oil
Andy and Terrie Sullivan, Costa Oil's Franchisee of the Year.
Costa Oil's 2025 franchise awards highlighted outstanding franchisee achievements, including Andy and Terrie Sullivan’s triple-location success and Ralph Brand’s innovative single...
Oct. 15, 2025
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The Young Auto Care Network Group is hosting its largest annual meetup during AAPEX in Las Vegas, featuring a reception at the Venetian, charity tournaments supporting AACF, and...
Oct. 15, 2025

Podcasts

SEMA
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Tom Gattuso, SEMA vice president of events, previews the 2025 SEMA Show and offers an inside look at the planning process for the event.
Oct. 2, 2025
Tom Valentino
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Ruben Ortega Jr., Service Champ's director of inside sales, explains how quick lube shops' tool needs are evolving.
Sept. 18, 2025
Endeavor
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Leadership isn't about job titles—it's about ownership, vision, and leading from the front lines.
Sept. 11, 2025
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Jason Lyon, recently announced as association president for PAMA's 2026-2027 term, discusses growing its membership and building connections with customers.
Sept. 4, 2025

Featured Stories

Foxx Media
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Victory Lane Quick Oil Change franchisee Amanda Saraiva and Shell Rapid Lube owner Charlie Pobanz share how they found their footing as leaders in quick lube—and that other women...
June 27, 2025
Giulianna Hudson
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Quick lube operators leverage their standing in their local communities to help those in need through various initiatives.
May 23, 2025
Michael Marcinko
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Keeping customers informed during visits can help drive them to keep coming back.
March 24, 2025
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Right to Repair
Tim Winkeler, CEO of VIP Tires & Service, shares how he’s addressing the concerns of independent shops in a working group for R2R’s implementation.
Jan. 21, 2025

Finance + Operations

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Girlington Garage, a small shop based in South Burlington, Vermont, is doing the work to protect itself and its customers.
Sept. 25, 2025
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Labor, product costs, and extended service intervals are, by a wide margin, the most common issues challenging quick lube operators.
Sept. 8, 2025
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Three puzzle pieces
Business partners show benefits of co-ownership with their success running Nebraska quick lube shop.
Aug. 13, 2025
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relocation
Moving a quick lube shop to a new location presents challenges, but a thoughtful approach can pay big dividends.
July 14, 2025

Human Resources

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Hiring an administrator can free up managers to get back to focusing on big-picture tasks.
Aug. 11, 2025
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Succession planning
David Rogers, CEO of Auto Profit Masters and Automated Marketing Group, shares how he’s managed to run multiple auto businesses remotely—and how it’s benefited both him and his...
July 29, 2025
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Margaret Light, a licensed marriage and family therapist with Equilibrium Therapy Services, explains the impact of mental health on decision making for business leaders, as well...
July 10, 2025
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Synergy fuels success when operators start by putting employees into roles they understand, want, and have the capacity to do.
June 6, 2025

Customer Service

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Quick lube operators weigh in on the average bay time for customer visits to their shops.
Oct. 6, 2025
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Quick lubes can identify potential issues with courtesy checks of tire pressure, tread wear, and visual evidence of defects.
Sept. 24, 2025
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Eric’s LubeXpress of Wyoming has implemented a pickup/drop-off service that allows customers to get an oil change and other maintenance done without leaving home or work.
July 28, 2025
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Speedy Lube in Bozeman, Montana, aims for quick service—but not at the expense of high quality.
July 16, 2025

Leadership

Brice Perkins
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Since rising to the role of location manager at The Lube Center in Gambrills, Maryland, the shop’s annual sales, ticket averages, and customer satisfaction scores have soared ...
Aug. 25, 2025
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Although the transfer of ownership of a Maryland shop was accelerated by the unexpected passing of its owner, smart planning made the transfer relatively seamless.
Aug. 18, 2025
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leadership
Understanding the hallmarks of effective leadership can help you get the most out of your team.
Dec. 26, 2024
Headshots (left to right) courtesy of: Scott Hempy, Joanna Johnson, Lenny Saucier, and Adam Tatum
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Our columnists covered a wide array of topics this year, from preventative maintenance tools to operational strategies.
Dec. 23, 2024

Learning Resources

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Online Scheduling
Sponsored
Stand out in the repair and quick lube industry by offering online scheduling—learn how to attract new customers, boost efficiency, and enhance retention with smart digital solutions...
April 23, 2025
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Sponsored
Learn how leveraging marketing strategies can attract more customers.
March 24, 2025
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Sponsored
To encourage employee retention, quick lube operators must continuously find new ways to encourage loyalty and foster a positive shop culture.
March 24, 2025
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Sponsored
Five steps for a smooth and profitable business transition
March 19, 2025