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Courtesy of BendPak
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During October, BendPak offers exclusive pink lifts, donating a portion of proceeds to METAvivor, aiming to raise $50,000 to fund research that improves survival and quality of...
Oct. 2, 2025
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During select dates in October and November, blood donors can receive vouchers for complimentary synthetic oil changes at Wiygul Automotive.
Oct. 2, 2025
Courtesy of NAPA
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The new TradeWear collection, created in collaboration with illustrator Stephen Bliss, features automotive-themed apparel inspired by racing games, aimed at engaging young trade...
Oct. 1, 2025
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With court protection, First Brands aims to address financial challenges, support employees, and maintain its role in the automotive supply chain.
Oct. 1, 2025
Tom Valentino
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Ruben Ortega Jr., Service Champ's director of inside sales, explains how quick lube shops' tool needs are evolving.
Sept. 18, 2025
Endeavor
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Leadership isn't about job titles—it's about ownership, vision, and leading from the front lines.
Sept. 11, 2025
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Jason Lyon, recently announced as association president for PAMA's 2026-2027 term, discusses growing its membership and building connections with customers.
Sept. 4, 2025
Endeavor Business Media
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Recognize the skills it takes to become not just a manager, but a true leader within your shop.
Aug. 28, 2025
Foxx Media
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Victory Lane Quick Oil Change franchisee Amanda Saraiva and Shell Rapid Lube owner Charlie Pobanz share how they found their footing as leaders in quick lube—and that other women...
June 27, 2025
Giulianna Hudson
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Quick lube operators leverage their standing in their local communities to help those in need through various initiatives.
May 23, 2025
Michael Marcinko
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Keeping customers informed during visits can help drive them to keep coming back.
March 24, 2025
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Right to Repair
Tim Winkeler, CEO of VIP Tires & Service, shares how he’s addressing the concerns of independent shops in a working group for R2R’s implementation.
Jan. 21, 2025
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Labor, product costs, and extended service intervals are, by a wide margin, the most common issues challenging quick lube operators.
Sept. 8, 2025
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Three puzzle pieces
Business partners show benefits of co-ownership with their success running Nebraska quick lube shop.
Aug. 13, 2025
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relocation
Moving a quick lube shop to a new location presents challenges, but a thoughtful approach can pay big dividends.
July 14, 2025
Michael Marcinko
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A majority of NOLN Operator Survey Respondents run a single shop, but the percentage of those with multiple sites is growing.
July 7, 2025
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Hiring an administrator can free up managers to get back to focusing on big-picture tasks.
Aug. 11, 2025
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Succession planning
David Rogers, CEO of Auto Profit Masters and Automated Marketing Group, shares how he’s managed to run multiple auto businesses remotely—and how it’s benefited both him and his...
July 29, 2025
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Margaret Light, a licensed marriage and family therapist with Equilibrium Therapy Services, explains the impact of mental health on decision making for business leaders, as well...
July 10, 2025
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Synergy fuels success when operators start by putting employees into roles they understand, want, and have the capacity to do.
June 6, 2025
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Quick lubes can identify potential issues with courtesy checks of tire pressure, tread wear, and visual evidence of defects.
Sept. 24, 2025
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Eric’s LubeXpress of Wyoming has implemented a pickup/drop-off service that allows customers to get an oil change and other maintenance done without leaving home or work.
July 28, 2025
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Speedy Lube in Bozeman, Montana, aims for quick service—but not at the expense of high quality.
July 16, 2025
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Maintain a strong online reputation by having a plan in place for addressing the complaints of unhappy customers.
April 9, 2025
Brice Perkins
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Since rising to the role of location manager at The Lube Center in Gambrills, Maryland, the shop’s annual sales, ticket averages, and customer satisfaction scores have soared ...
Aug. 25, 2025
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Although the transfer of ownership of a Maryland shop was accelerated by the unexpected passing of its owner, smart planning made the transfer relatively seamless.
Aug. 18, 2025
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leadership
Understanding the hallmarks of effective leadership can help you get the most out of your team.
Dec. 26, 2024
Headshots (left to right) courtesy of: Scott Hempy, Joanna Johnson, Lenny Saucier, and Adam Tatum
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Our columnists covered a wide array of topics this year, from preventative maintenance tools to operational strategies.
Dec. 23, 2024

Learning Resources

© MoonSafarii | Dreamstime.com Image keywords
Online Scheduling
Sponsored
Stand out in the repair and quick lube industry by offering online scheduling—learn how to attract new customers, boost efficiency, and enhance retention with smart digital solutions...
April 23, 2025
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Sponsored
Learn how leveraging marketing strategies can attract more customers.
March 24, 2025
quick_lube_efficiency
Sponsored
To encourage employee retention, quick lube operators must continuously find new ways to encourage loyalty and foster a positive shop culture.
March 24, 2025
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Sponsored
Five steps for a smooth and profitable business transition
March 19, 2025