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Operators weigh in on the viscosity grades of motor oil that have the most customer demand in their shops.
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Andy Wingerd
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Mike Wilkinson
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Latest News

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Take 5 Oil Change has opened its first Philadelphia store at 2250 Cottman Ave, featuring three service bays and a grand opening event supporting local charity Philabundance.
Dec. 1, 2025
Courtesy of Midas
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A Tupelo Midas franchisee partnered with local organizations to donate a refurbished 2015 Mazda CX-9 to Tech Sgt. Eric Faris, a combat veteran facing transportation challenges...
Dec. 1, 2025
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The new facility in Rosenberg provides associate degrees and certificates in vehicle maintenance, collision repair, and diesel equipment, supported by local government and industry...
Nov. 26, 2025
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A class action lawsuit accuses General Motors of selling vehicles with defective L87 engines, citing issues like spun rod bearings and damaged crankshafts.
Nov. 26, 2025

Podcasts

Photo by Tom Valentino / Logo courtesy of Victory Lane
NOLN Podcast - Justin Cialella
Victory Lane CEO Justin Cialella discusses expansion, a big store reopening, and leveraging technology to improve operations.
Nov. 20, 2025
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Leaders should align their teams around shared goals instead of individual belief systems, turning commitments into actions, and spend more energy celebrating progress rather ...
Nov. 13, 2025
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Hiring an administrator can free up managers to get back to focusing on big-picture tasks.
Nov. 10, 2025
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David Lawes, CEO of Lubricants Packaging Management Association powered by Interchange 360, explains extended producer responsibility laws and how they will impact the operations...
Nov. 6, 2025

Featured Stories

Foxx Media
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Victory Lane Quick Oil Change franchisee Amanda Saraiva and Shell Rapid Lube owner Charlie Pobanz share how they found their footing as leaders in quick lube—and that other women...
June 27, 2025
Giulianna Hudson
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Quick lube operators leverage their standing in their local communities to help those in need through various initiatives.
May 23, 2025
Michael Marcinko
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Keeping customers informed during visits can help drive them to keep coming back.
March 24, 2025
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Right to Repair
Tim Winkeler, CEO of VIP Tires & Service, shares how he’s addressing the concerns of independent shops in a working group for R2R’s implementation.
Jan. 21, 2025

Finance + Operations

Steven Shemesh
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RBC Capital Markets equity research analyst Steven Shemesh discusses shifts in market share, major quick lube brands’ expansion plans, and more trends to watch.
Nov. 19, 2025
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Quick lube operators planning to make significant investments in their business list their top priorities.
Oct. 28, 2025
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Girlington Garage, a small shop based in South Burlington, Vermont, is doing the work to protect itself and its customers.
Sept. 25, 2025
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Labor, product costs, and extended service intervals are, by a wide margin, the most common issues challenging quick lube operators.
Sept. 8, 2025

Human Resources

Chuck Simikian
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HR expert Chuck Simikian explains why building a healthy workplace culture is vital, and he offers advice on how shop owners can keep their employees engaged.
Oct. 20, 2025
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Hiring an administrator can free up managers to get back to focusing on big-picture tasks.
Aug. 11, 2025
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Succession planning
David Rogers, CEO of Auto Profit Masters and Automated Marketing Group, shares how he’s managed to run multiple auto businesses remotely—and how it’s benefited both him and his...
July 29, 2025
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Margaret Light, a licensed marriage and family therapist with Equilibrium Therapy Services, explains the impact of mental health on decision making for business leaders, as well...
July 10, 2025

Customer Service

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Quick lube operators weigh in on the average bay time for customer visits to their shops.
Oct. 6, 2025
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Quick lubes can identify potential issues with courtesy checks of tire pressure, tread wear, and visual evidence of defects.
Sept. 24, 2025
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Eric’s LubeXpress of Wyoming has implemented a pickup/drop-off service that allows customers to get an oil change and other maintenance done without leaving home or work.
July 28, 2025
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Speedy Lube in Bozeman, Montana, aims for quick service—but not at the expense of high quality.
July 16, 2025

Leadership

Brice Perkins
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Since rising to the role of location manager at The Lube Center in Gambrills, Maryland, the shop’s annual sales, ticket averages, and customer satisfaction scores have soared ...
Aug. 25, 2025
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Although the transfer of ownership of a Maryland shop was accelerated by the unexpected passing of its owner, smart planning made the transfer relatively seamless.
Aug. 18, 2025
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Understanding the hallmarks of effective leadership can help you get the most out of your team.
Dec. 26, 2024
Headshots (left to right) courtesy of: Scott Hempy, Joanna Johnson, Lenny Saucier, and Adam Tatum
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Our columnists covered a wide array of topics this year, from preventative maintenance tools to operational strategies.
Dec. 23, 2024

Learning Resources

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Sponsored
Learn how leveraging marketing strategies can attract more customers.
March 24, 2025
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Sponsored
To encourage employee retention, quick lube operators must continuously find new ways to encourage loyalty and foster a positive shop culture.
March 24, 2025
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Sponsored
Five steps for a smooth and profitable business transition
March 19, 2025
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Sponsored
Tired of customers roasting your bay time? Stop the slow roll! Download this free guide, "5 Ways to Keep Your Auto Shop Clients From Wanting to Run You Over," and boost turnover...
March 3, 2025