Meineke has been named as one of America's Customer Service Champions 2024 by USA Today and Plant-A-Insights, according to a recent press release.
The USA Today America's Customer Service Champions is an independent customer experience study, which this year surveyed over 33,000 U.S. consumers via a confidential online survey that garnered more than 519,000 company reviews.
Companies were evaluated based on seven different areas, including friendliness with and appreciation of customers; professional competence; customer service; availability and accessibility; solution orientation; solution speed; and transparency and reliability.
“We're honored that our efforts to create a positive, efficient, reliable, and transparent customer experience have resonated. This recognition motivates us to continue raising the bar in automotive care and customer service,” said Meineke President Robert Fillman. “At Meineke, we're not just fixing cars we're building lasting relationships based on trust, expertise, and exceptional service. This award is a testament to that commitment.”
