Paul Hodowanic

Paul Hodowanic is a staff writer at 10 Missions Media, where he covers Ratchet+Wrench and National Oil and Lube News.
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Running a Shop

Get Started with Tire Sales

Dec. 2, 2022
Curious about how tire shops get started or transition into service and sales? Here's your inside look.
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Running a Shop

Mastering the Customer Gift

Oct. 24, 2022
A well-executed gift can be the difference between a repeat customer and a one-time job.
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Running a Shop

Are DVIs Failproof?

Sept. 27, 2022
DVIs aren’t a cure-all solution. Culture and process still matter.
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Human Resources

Hiring from Outside the Industry

Aug. 8, 2022
Getting the right skill set doesn’t always mean finding the right experience in recruits.