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Human Resources
Quick Lube Q&A: Deanna Baumgardner of Employers Advantage
NOLN Staff Reporters
April 12, 2024
Employers Advantage Founder Deanna Baumgardner shares how to stay on the same page as your team.
Latest from Running a Shop
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Education+Training
Letting Young Talent Shine
Kacey Frederick
April 1, 2024
Brynn Wimmers wants to see more young women like her enter the automotive field.
Photo 159601790 © Andrii Yalanskyi | Dreamstime.com
Leadership
Cultivating Employee Goals
Peter Suciu
April 1, 2024
How to be SMART about setting goals.
Radiant Reflections Photography
Customer Service
Serving Younger Generations as Customers
Enid Burns
April 1, 2024
You don't need to treat younger customers with extra attention, but you do need to assess how much of an explanation of services is required.
Photo 27375598 © Choneschones | Dreamstime.com
Tech+Tools
Hands-On Technology
Peter Suciu
March 29, 2024
More than getting the hands dirty.
Hanna Bubser
Tech+Tools
Women in Auto Care Panel Highlights Industry Trends
Hanna Bubser
March 5, 2024
The annual Women in Auto Care Leadership Conference included a panel about EVs, ADAS, and more.
Emily Rowe
Running a Shop
Lookin’ Good, Inside and Out
Carol Badaracco Padgett
March 1, 2024
Shop aesthetics and heart help keep the car count high.
Courtesy of Justin Krizman
Running a Shop
Multi-Shop Ops
Carol Badaracco Padgett
March 1, 2024
Tactics for running more than one quick lube.
Photo 33751202 © Antoniodiaz | Dreamstime.com
Tech+Tools
Optimizing Service Offerings
Hanna Bubser
March 1, 2024
AutoSAM is a customer-facing software for shops.
Photo 20023734 © Iscatel | Dreamstime.com
Finance+Operations
A Whole Different Animal
Carol Badaracco Padgett
March 1, 2024
Five tips for the newcomer quick lube owner.
Photo 250596064 © Lertlak Thipchai | Dreamstime.com
Leadership
Cleaning Up is Good Business
Peter Suciu
March 1, 2024
An organized and clean shop will be inviting to customers and employees alike.
Latest From Running a Shop
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Home
2024 NOLN Guide to Programs & Franchises
March 6, 2024
Photo 93885728 © Oleggrdinic | Dreamstime.com
Education+Training
Quick Lube Q&A: Bill Snow of Rad Air Complete Car Care
NOLN Staff Reporters
March 1, 2024
Courtesy of Rob Meng
Finance+Operations
Quick Lube Q&A: Rob Meng of FasterLines
NOLN Staff Reporters
Feb. 13, 2024
Courtesy Jack Rosebro
Tech+Tools
Branching Out: The Launch of Earthling Automotive’s EV Training Program
Kacey Frederick
Feb. 9, 2024
Photo 34621573 © Auris | Dreamstime.com
Customer Service
Are You Having the Right Customer Conversation?
Enid Burns
Feb. 7, 2024
Photo 181622976 © Boggy | Dreamstime.com
Sales+Marketing
Conquering the Rebrand
Enid Burns
Feb. 5, 2024
John David Pittman
Finance+Operations
The Shop Ops Toolbox
NOLN Staff Reporters
Jan. 30, 2024
Photo 110252172 © Sarinya Pinngam | Dreamstime.com
Sales+Marketing
From the Archives: Marketing Insights
NOLN Staff Reporters
Jan. 23, 2024
Kayla Nadler
Latest News
CES Wrap Up: Automotive Trends
Kayla Nadler
Jan. 22, 2024
Muse 10 Photography, LLC
Leadership
Tactics for Teamwork
Hanna Bubser
Jan. 9, 2024
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