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Latest News

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Stellantis has announced a recall of more than 50,000 vehicles, including specific Alfa Romeo models, due to potential fuel pump failures caused by heat damage.
Sept. 17, 2025
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Through The Automotive Aftermarket Charitable Foundation's new initiative, donors can set up recurring monthly contributions to aid those in the automotive aftermarket facing ...
Sept. 17, 2025
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Strickland Brothers' recent fundraiser has surpassed $170,000 in 2025, supporting classroom projects across the country through DonorsChoose.
Sept. 16, 2025
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The grand opening on September 19 will feature discounts, free treats, and festivities.
Sept. 16, 2025

Podcasts

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Jason Lyon, recently announced as association president for PAMA's 2026-2027 term, discusses growing its membership and building connections with customers.
Sept. 4, 2025
Endeavor Business Media
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Recognize the skills it takes to become not just a manager, but a true leader within your shop.
Aug. 28, 2025
Take 5 Oil Change
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Doug Zarkin, an executive with two decades of retail and brand marketing experience, is taking on a new challenge as Take 5's chief marketing officer.
Aug. 21, 2025
Endeavor Business Media
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Mike Jones, president and master trainer at Discover Leadership Training, and Chris Messer, executive vice president of the Transportation Group at Endeavor Business Media, NOLN...
Aug. 7, 2025

Featured Stories

Foxx Media
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Victory Lane Quick Oil Change franchisee Amanda Saraiva and Shell Rapid Lube owner Charlie Pobanz share how they found their footing as leaders in quick lube—and that other women...
June 27, 2025
Giulianna Hudson
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Quick lube operators leverage their standing in their local communities to help those in need through various initiatives.
May 23, 2025
Michael Marcinko
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Keeping customers informed during visits can help drive them to keep coming back.
March 24, 2025
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Right to Repair
Tim Winkeler, CEO of VIP Tires & Service, shares how he’s addressing the concerns of independent shops in a working group for R2R’s implementation.
Jan. 21, 2025

Finance + Operations

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Three puzzle pieces
Business partners show benefits of co-ownership with their success running Nebraska quick lube shop.
Aug. 13, 2025
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relocation
Moving a quick lube shop to a new location presents challenges, but a thoughtful approach can pay big dividends.
July 14, 2025
Michael Marcinko
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A majority of NOLN Operator Survey Respondents run a single shop, but the percentage of those with multiple sites is growing.
July 7, 2025
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Victory Lane Executive VP Jim Harrington offers tips on how quick lube operators can better manage their shop's inventory.
June 26, 2025

Human Resources

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Hiring an administrator can free up managers to get back to focusing on big-picture tasks.
Aug. 11, 2025
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Succession planning
David Rogers, CEO of Auto Profit Masters and Automated Marketing Group, shares how he’s managed to run multiple auto businesses remotely—and how it’s benefited both him and his...
July 29, 2025
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Margaret Light, a licensed marriage and family therapist with Equilibrium Therapy Services, explains the impact of mental health on decision making for business leaders, as well...
July 10, 2025
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Synergy fuels success when operators start by putting employees into roles they understand, want, and have the capacity to do.
June 6, 2025

Customer Service

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Eric’s LubeXpress of Wyoming has implemented a pickup/drop-off service that allows customers to get an oil change and other maintenance done without leaving home or work.
July 28, 2025
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Speedy Lube in Bozeman, Montana, aims for quick service—but not at the expense of high quality.
July 16, 2025
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Maintain a strong online reputation by having a plan in place for addressing the complaints of unhappy customers.
April 9, 2025
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Maintaining an organized record system helps quick lube shops make sure their customers' needs are being met.
March 25, 2025

Leadership

Brice Perkins
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Since rising to the role of location manager at The Lube Center in Gambrills, Maryland, the shop’s annual sales, ticket averages, and customer satisfaction scores have soared ...
Aug. 25, 2025
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Although the transfer of ownership of a Maryland shop was accelerated by the unexpected passing of its owner, smart planning made the transfer relatively seamless.
Aug. 18, 2025
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Understanding the hallmarks of effective leadership can help you get the most out of your team.
Dec. 26, 2024
Headshots (left to right) courtesy of: Scott Hempy, Joanna Johnson, Lenny Saucier, and Adam Tatum
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Our columnists covered a wide array of topics this year, from preventative maintenance tools to operational strategies.
Dec. 23, 2024

Learning Resources

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Online Scheduling
Sponsored
Stand out in the repair and quick lube industry by offering online scheduling—learn how to attract new customers, boost efficiency, and enhance retention with smart digital solutions...
April 23, 2025
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Sponsored
Learn how leveraging marketing strategies can attract more customers.
March 24, 2025
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Sponsored
To encourage employee retention, quick lube operators must continuously find new ways to encourage loyalty and foster a positive shop culture.
March 24, 2025
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Sponsored
Five steps for a smooth and profitable business transition
March 19, 2025