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The NOLN Podcast
Learn strategies for motivating your team members and aligning their personal goals with those of your shop.
National Institute for Automotive Service Excellence
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Photo by Tom Valentino
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American Petroleum Institute
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Career Center

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Latest News

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Driven Brands disclosed significant accounting errors in its recent financial statements, including lease miscalculations and expense misclassifications, leading to unreliable...
March 6, 2026
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Since 2017, Harbor Freight Tools for Schools has awarded over $10 million to skilled trades teachers, and this year’s prize increases to $2 million to celebrate its 10th anniversary...
March 6, 2026
Motor Age Training / ASE
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The collaboration strengthens Motor Age Training's mission to support automotive professionals nationwide, providing validated study guides and practice tests that meet ASE's ...
March 5, 2026
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The proposed legislation reflects growing momentum for the Right to Repair movement in Kansas, emphasizing transparency and fair access to vehicle repair tools and information...
March 5, 2026

Podcasts

Endeavor Business Media
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The NOLN Podcast
Representatives from Neighborhood Tire Pros in Atlanta discuss leadership, courage, and how a business that faced hard times was revived and now thrives.
Feb. 26, 2026
Photo by Jim Schmid
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The NOLN Podcast
As a skilled leader who is known for lifting up those around him, Brian Morrison was named the 2025 NOLN Operator of the Year in September.
Feb. 23, 2026
Photos by Tom Valentino
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The NOLN Podcast
Representatives from PAMA and the Auto Care Association explain what iFLEX's move will mean for show attendees.
Feb. 19, 2026
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The NOLN Podcast
Quick lube operators in New Jersey and Missouri share insights into what it takes to make their shops work with small teams.
Feb. 16, 2026

Featured Stories

Stonebriar Auto Services
Steve Isom, Stonebriar Auto Services
Quick lube operators who have successfully built large portfolios through new construction and acquisitions of existing shops share insights on what it takes to grow.
Feb. 25, 2026
Ben Kaatz
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Quick lube operators explain how they decide on their top goals for a new year and develop plans to achieve them.
Jan. 30, 2026
Foxx Media
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Victory Lane Quick Oil Change franchisee Amanda Saraiva and Shell Rapid Lube owner Charlie Pobanz share how they found their footing as leaders in quick lube—and that other women...
June 27, 2025
Giulianna Hudson
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Quick lube operators leverage their standing in their local communities to help those in need through various initiatives.
May 23, 2025

Finance + Operations

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Tax prep
While a good accountant can help make the tax process bearable, there are tasks for new owners and operators to tackle to ensure a smooth ride each year and throughout every tax...
Jan. 20, 2026
Tanner Canfield
Tanner Canfield
Quick lube operators can get fresh perspectives by hiring candidates whose work experience comes from outside the quick lube industry to key leadership roles.
Jan. 19, 2026
Valvoline Inc.
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Quick lube brands must navigate local requirements and adjust facility plans accordingly when constructing new shops.
Jan. 13, 2026
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While more than half of quick lube customers across the U.S. spend more than $100 per visit on average, costs can vary significantly by region.
Jan. 7, 2026

Human Resources

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Good help is hard to find, but making sure an applicant’s traits meet the role is even harder.
Feb. 18, 2026
Chuck Simikian
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HR expert Chuck Simikian explains why building a healthy workplace culture is vital, and he offers advice on how shop owners can keep their employees engaged.
Oct. 20, 2025
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Hiring an administrator can free up managers to get back to focusing on big-picture tasks.
Aug. 11, 2025
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Succession planning
David Rogers, CEO of Auto Profit Masters and Automated Marketing Group, shares how he’s managed to run multiple auto businesses remotely—and how it’s benefited both him and his...
July 29, 2025

Customer Service

Nestor Gutierrez
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Nestor Gutierrez, CEO of Rancho Express Lube in Rancho Cucamonga, California, says retaining customers comes down to how you treat them and their vehicles.
Feb. 23, 2026
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A relationship-driven model built on transparency can dispel stigmas and keep customers coming back to quick lube shops.
Nov. 26, 2025
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Driver checking time
Quick lube operators weigh in on the average bay time for customer visits to their shops.
Oct. 6, 2025
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Quick lubes can identify potential issues with courtesy checks of tire pressure, tread wear, and visual evidence of defects.
Sept. 24, 2025

Leadership

Brice Perkins
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Since rising to the role of location manager at The Lube Center in Gambrills, Maryland, the shop’s annual sales, ticket averages, and customer satisfaction scores have soared ...
Aug. 25, 2025
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Although the transfer of ownership of a Maryland shop was accelerated by the unexpected passing of its owner, smart planning made the transfer relatively seamless.
Aug. 18, 2025
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The NOLN Podcast
Understanding the hallmarks of effective leadership can help you get the most out of your team.
Dec. 26, 2024
Headshots (left to right) courtesy of: Scott Hempy, Joanna Johnson, Lenny Saucier, and Adam Tatum
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Our columnists covered a wide array of topics this year, from preventative maintenance tools to operational strategies.
Dec. 23, 2024

Learning Resources

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Sponsored
Learn how leveraging marketing strategies can attract more customers.
March 24, 2025
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Sponsored
To encourage employee retention, quick lube operators must continuously find new ways to encourage loyalty and foster a positive shop culture.
March 24, 2025
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Sponsored
Five steps for a smooth and profitable business transition
March 19, 2025
Valvoline
Sponsored
Discover how Valvoline’s Restore & Protect is revolutionizing the motor oil industry with innovative technology that cleans engines and drives business growth. Learn to leverage...
Nov. 12, 2024