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    Featured

    Courtesy of Deanna Baumgardner
    Human Resources

    Quick Lube Q&A: Deanna Baumgardner of Employers Advantage

    NOLN Staff Reporters
    April 12, 2024
    Employers Advantage Founder Deanna Baumgardner shares how to stay on the same page as your team.

    Latest from Running a Shop

    Radiant Reflections Photography
    Customer Service

    Serving Younger Generations as Customers

    Enid Burns
    April 1, 2024
    You don't need to treat younger customers with extra attention, but you do need to assess how much of an explanation of services is required.
    Photo 159601790 © Andrii Yalanskyi | Dreamstime.com
    Leadership

    Cultivating Employee Goals

    Peter Suciu
    April 1, 2024
    How to be SMART about setting goals.
    Photo 27375598 © Choneschones | Dreamstime.com
    Tech+Tools

    Hands-On Technology

    Peter Suciu
    March 29, 2024
    More than getting the hands dirty.
    Hanna Bubser
    Tech+Tools

    Women in Auto Care Panel Highlights Industry Trends

    Hanna Bubser
    March 5, 2024
    The annual Women in Auto Care Leadership Conference included a panel about EVs, ADAS, and more.
    Emily Rowe
    Running a Shop

    Lookin’ Good, Inside and Out

    Carol Badaracco Padgett
    March 1, 2024
    Shop aesthetics and heart help keep the car count high.
    Photo 33751202 © Antoniodiaz | Dreamstime.com
    Tech+Tools

    Optimizing Service Offerings

    Hanna Bubser
    March 1, 2024
    AutoSAM is a customer-facing software for shops.
    Photo 250596064 © Lertlak Thipchai | Dreamstime.com
    Leadership

    Cleaning Up is Good Business

    Peter Suciu
    March 1, 2024
    An organized and clean shop will be inviting to customers and employees alike.
    Photo 20023734 © Iscatel | Dreamstime.com
    Finance+Operations

    A Whole Different Animal

    Carol Badaracco Padgett
    March 1, 2024
    Five tips for the newcomer quick lube owner.
    Photo 93885728 © Oleggrdinic | Dreamstime.com
    Education+Training

    Quick Lube Q&A: Bill Snow of Rad Air Complete Car Care

    NOLN Staff Reporters
    March 1, 2024
    Bill Snow offers advice for hiring strategies in a shop setting.
    Courtesy of Rob Meng
    Finance+Operations

    Quick Lube Q&A: Rob Meng of FasterLines

    NOLN Staff Reporters
    Feb. 13, 2024
    Rob Meng, CEO of data-based line management solutions provider FasterLines, gives insight on customer retention strategies.

    Photo 34621573 © Auris | Dreamstime.com

    Photo 181622976 © Boggy | Dreamstime.com

    Photo 110252172 © Sarinya Pinngam | Dreamstime.com