Joanna Johnson

Joanna L. Johnson has represented AOCA since 1991 as both general counsel and currently, policy advisor. She is the President of Johnson Policy Associates, Inc., a consulting firm that specializes in federal and state environmental, transportation, competition, safety and automotive repair regulation. Formerly a partner in the law firm of Harris, Johnson & Stonecipher in Bozeman, Montana, which specialized in federal regulation and legislation, she started her career in Washington, D.C. as in-house counsel for multi-national trade associations.
Photo 177937583 © Alexey Novikov | Dreamstime.com
Columnists

Johnson: Even NHTSA Blames Hyundai/Kia Customers for Lack of Maintenance

March 25, 2024
The role of Hyundai/Kia maintenance in relation to warranties, severe driving, and defects.
Photo 35089483 | Switch © Maciej Czekajewski | Dreamstime.com
Columnists

Johnson: Auto Stop-Start, Oil Monitors, and Severe Service Intervals

Jan. 26, 2024
Evaluate new vehicle features and understand the relation to service intervals.
Photo 155392799 © Yaremkok | Dreamstime.com
Columnists

Your Service Techs Can Be Super Sleuths

Nov. 17, 2023
Develop observant habits that benefit the shop and the customer.
Photo 97747665 © Piman Khrutmuang | Dreamstime.com
Dreamstime Xxl 97747665
Columnists

Are You Ready for an Older, Banged-up, Underinsured Fleet?

Sept. 27, 2023
Prepare your shop for vehicles that may require more attention.