Employees

Federal and State-Based Changes from 2018 and Coming in 2019

Federal and State-Based Changes from 2018 and Coming in 2019

In 2018, the federal government had fewer than average laws passed that impact labor and employment law. This was due ... Read More
Evaluating. How Did They Do? How Did I Do?

Evaluating. How Did They Do? How Did I Do?

“Then you will know the truth, and the truth shall set you free.” OK, OK — I am going to ... Read More
Who Is In Charge Of Your Shop?

Who Is In Charge Of Your Shop?

From an owner or operator’s viewpoint, the most crucial “asset” to have on your list of lube shop assets is ... Read More
One-on-One Coaching: The Most Effective Way to Develop Your People

One-on-One Coaching: The Most Effective Way to Develop Your People

Effective one-on-one coaching is one of the most important skills a great leader must possess. Effective coaching inspires in others ... Read More
The Truth About Employee Disengagement

The Truth About Employee Disengagement

Most companies struggle with employee disengagement. It’s costly in productivity, profitability and stress. Gallup’s engagement survey data published in 2017 ... Read More
Coaching is More Than Just Saying, “Good Job”

Coaching is More Than Just Saying, “Good Job”

Don’t get me wrong, I love saying, “Good job.” If I am out in a shop and I hear or ... Read More
Top Workplace Health and Well-Being Program Trends to Watch in 2019

Top Workplace Health and Well-Being Program Trends to Watch in 2019

Through the years, the corporate wellness industry has evolved to keep up with emerging trends to continue to promote health ... Read More
“Disciplining” Adults is Just Wrong

“Disciplining” Adults is Just Wrong

It’s a great irony that the discipline policy preferred by most companies is called “progressive.” Since the word progressive means ... Read More
Communication: It’s Like Talking, But With Listening Involved

Communication: It’s Like Talking, But With Listening Involved

Sometimes, I feel awkward whenever I speak in front of a group. I don’t feel awkward because I am standing ... Read More
Understanding Personalities And How To Apply Them

Understanding Personalities And How To Apply Them

Diversity, it’s a twisted term. When someone says there is no diversity, it seems most would turn their minds to ... Read More
Addressing New Policy Issues in the Workplace

Addressing New Policy Issues in the Workplace

With the start of a new year, it is now a good time for shop owners and managers to review ... Read More
Protection in the Pit: Valvoline Develops A New Face Guard

Protection in the Pit: Valvoline Develops A New Face Guard

Working on the underside of vehicles presents unique hazards to automotive technicians. Quick lube technicians must navigate a constant stream ... Read More
Anything Worth Doing is Worth Doing Correctly

Anything Worth Doing is Worth Doing Correctly

This month we are going to be discussing a situation that many lube shop managers and owners may find themselves ... Read More
Four Strategies to Keep Employees Motivated

Four Strategies to Keep Employees Motivated

How do you keep staff motivated and positive during the day? Sometimes things get slow around the shop, and that’s ... Read More
The Right Fit Makes the Difference: Ten Steps to Better Hiring

The Right Fit Makes the Difference: Ten Steps to Better Hiring

“Why do we have such a hard time getting on the same page? We rarely agree on who to hire ... Read More
Employee Handbooks: Profitable Tools for Small Businesses

Employee Handbooks: Profitable Tools for Small Businesses

What commonly neglected business tool can help your workplace run more smoothly, orient new employees quickly and reduce your risk ... Read More
Hiring Workers In a Tight Labor Market

Hiring Workers In a Tight Labor Market

Last May, the U.S. unemployment rate dipped below 4 percent, the lowest it had been in 18 years. June’s rate ... Read More
Burnout: An Ever-Present Risk that Could Damage Your Life

Burnout: An Ever-Present Risk that Could Damage Your Life

How to Keep It from Happening Burnout is a risk that hovers menacingly over the head of every entrepreneur. It ... Read More
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