Training Helps Auto Repair Shops Master Advanced Features of Management Software
Mitchell 1 will hold this year’s first Shop Management Workshop, April 25-27 in Atlantic City, New Jersey at the Resorts Casino Hotel. The training is designed for auto shop management software users who want to learn more advanced capabilities, shortcuts and new features to run their businesses more efficiently. The sessions will uncover strategies that attendees can use to compete successfully against dealerships, maximize their maintenance and repair opportunities, and enhance their relationships with customers.
The two-day training session focuses on best practices and guides users through all levels of functionality of Mitchell 1 Manager™ SE and ShopKey Shop Management SE. Topics will include optimal settings, workflow options, customization, reporting, scheduling, program security, inventory, purchase orders and aftermarket catalogs. Instructors will guide attendees through the newest program features such as expanded reports and built-in lube sticker printing included with version 7.5 of the software.
In addition, the latest optional add-ons that expand Manager SE capabilities are also covered: the new ProSpect digital vehicle check-in/inspection app for mobile devices and MessageCenter for text messaging directly from the system. Attendees will also learn about the integrated Mitchell 1 SocialCRM auto shop marketing service during a casual evening reception.
The workshop will be led by Tim McDonnell, senior marketing manager for Manager SE, and Dan Johnson, product manager for Manager SE. “For the experienced Manager user, the workshop provides two days of comprehensive training that increases the value of their shop’s software investment,” said McDonnell. “The interaction between attendees, sharing methods and tips, plus the new friendships everyone takes home, is priceless.”
This advanced training is designed to turn existing shop management system customers into power users who get the most out of their software and business. Attendees can expect lively discussions on how to use the management system to energize their business, increase profits and boost productivity.
A practice lab equipped with computers and staffed by product specialists will be available throughout the event so attendees can practice and apply the skills they are learning in the training sessions.
Attendees will be welcomed with a cocktail reception on Thursday evening, April 25. Workshop sessions run from 8 a.m. to 5 p.m. on Friday, April 26 and Saturday, April 27. The registration fee is $200 per attendee, plus applicable tax, and covers seminars, breakfast, lunch and refreshments each day.View Mitchell 1 Shop Management Workshop Event