NOLN.net – National Oil & Lube News Online

YOU CAN'T WIN IF YOU DON'T ENTER! It's that time again, time for the 2010 Best Looking Lube Contest. If you've got a killer-looking shop, take a few snapshots and send them to us. Who knows? Our judges could make you the next winner! For more information, download our entry form.

Fall is finally approaching, which means cooler weather and football. Of course, for the lube industry it also means it is once again time for our Fast Lube Operators Survey, the most comprehensive study you'll find of the fast oil change industry. With special thanks to CITGO for sponsoring this year's survey, which means you can read it free online for a full month before it's only available for purchase.

You'll also want to read our exclusive interview with Rick Altizer, president of Jiffy Lube International. He might have inherited a mess, but Altizer has been busy cleaning up Jiffy Lube's image, and he firmly believes the industry's largest chain will continue to lead the way in innovation and technology for decades to come.

If you've ever wondered how you could get a hold of some of the funds the government seems to be handing out willy-nilly these days, you might be interested to find out how one Arizona operator virtually eliminated his electric bill without spending a dime in the process.

Elsewhere in these electronic "pages," you'll find articles on a lube manager who is close to hitting it big in the music biz, a fast lube that started life as a house (really!), how to handle warranty claims, diesel exhaust fluid and more. It's our biggest issue of the year!


	Click the image above to view the September ePub, an all-digital version of NOLN you can read from anywhere in the world directly through your Web browser. It's a great way to catch up on the industry when you're on the go.

IMPORTANT: The Fall issue of VehicleMD was mailed with your August issue of NOLN. Display VehicleMD in your waiting room and watch your sales get healthier! Want to find out exactly how VehicleMD can help you? Read our "how-to" guide. (And if you'd like additional copies of VehicleMD, call 1.800.796.2577 or e-mail: mai.lee@noln.net)

Our "FSO (For Subscribers Only)" section features an updated version of our exclusive Fast Lube Industry Statistics, a compendium of information gleaned from more than 20 years of surveying the industry, with newly expanded categories. Only paid subscribers can access these electronic documents, however. Click here if you're not a paid subscriber but would like to be, or e-mail Mai Lee for more information on becoming a paid subscriber to NOLN and taking advantage of the many resources to which paid subscribers have access here at NOLN.net.

Our Downloads section has been expanded with the addition of a new point-of-sale poster that informs customers about the importance of routine maintenance and selecting the right service intervals for their vehicle. Download it, print it and display it, all free of charge.

If you are looking for an answer to a technical, operational or any other question about the fast lube industry, you can simply post your query on our Lube Chat forum. Receive answers from any one of the many fellow operators who frequent this forum.

Are you displaying VehicleMD in your waiting room? It's not only a great magazine, it's also a valuable sales tool. With article after article explaining the services you sell in simple language, VehicleMD is a great way to educate your customers about how you can help them protect their investment and maintain a healthy car. The Fall issue was mailed with the August copy of NOLN, but additional copies are available to order.

If you're looking for news more than once per month, we've got a couple of resources you can check out. First, sign up for our biweekly NOLN eNews in the box at left. Then, twice each month (or more), we'll deliver late-breaking industry news, an updated industry calendar and other information directly to your e-mail inbox.

And, don't forget to check out our Lube News Blog, a frequently updated weblog containing news and notes from around the industry, sprinkled with a bit of this and a bit of that from our staff. You can read the headlines before they even become headlines. Plus, readers can leave their own insightful comments about the industry.

If you run into a problem or simply have any questions about how to navigate the site, feel free to let us know about it here.