DRB Systems Expands with West Coast Service Center

For the second time in eight months, DRB Systems has completed an expansion that adds significantly to its physical footprint, human resources and its service reach and response.

DRB Systems recently announced it is opening a West Coast Service Center to provide sales and service support for customers throughout the western region of the United States. This announcement follows DRB’s announcement in September 2016 that it had acquired Unitec, the Baltimore-based producer of advanced hardware and software for the carwash market.

The new DRB service center will be located in the Los Angeles area. In addition to locations in Akron and Canton, Ohio, and Elkridge, Maryland, DRB Systems has sales and service personnel based in 10 states.

“Today we are thrilled to announce that customers from the Atlantic to the Pacific are completely covered by DRB and Unitec representatives who set the benchmark for industry knowledge, insight and expertise,” said DRB president and CEO Bill Morgenstern. “Our new Los Angeles-area location enables DRB Systems to more effectively deliver to West Coast customers on our commitment to serve them as the industry’s innovation leader.”

Morgenstern said the decision to open the West Coast Service Center is a direct response to the growing demand for first-tier support throughout the western states. The new service center is particularly well situated to support the great growth that is occurring in the carwash industry in southern California.

He also indicated DRB growth plans include additional sales, engineering and technical personnel in the Akron and Canton locations.

“We expect to grow our workforce by approximately 25 percent this year,” Morgenstern said. “We are adding human capacity as well as technological and physical capacity to support our West Coast growth.”